Privacy Policy – Movement Music
Last Updated: 29 September 2025
We at Movement Music are committed to protecting your privacy. This Privacy Policy applies to our website (www.movementmusic.com.au), ticketing services, subscriptions, and newsletters.
This page explains how we collect, use, and protect your personal information, and your rights regarding that information. By using our website or services, you agree to the practices described here.
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. We encourage you to review this policy periodically.
Information We Collect
We may collect personal information, including:
Your contact details: name, email, phone number, postal address, and social media usernames.
Event and ticketing information: details of purchases, bookings, or registrations.
Communications: emails, webchat messages, or feedback you provide.
Identity verification documents, if legally required.
Payment information: processed securely via third-party providers (e.g., Stripe, PayPal).
Technical information: IP address, device type, browser, geolocation (country), and browsing activity on our website.
Information from third parties, such as social media interactions or publicly available sources.
How We Use Your Information
We use your personal data to:
Manage events and ticketing – process bookings, payments, and provide access.
Manage your account – handle subscriptions and preferences.
Communicate with you – respond to inquiries, provide updates, and notify about changes.
Customer support and training – improve our service and train our team.
Marketing and promotions – send newsletters, event updates, and surveys where you have consented.
Analytics and website improvements – understand usage patterns and improve user experience.
Legal compliance and fraud prevention – meet legal obligations and protect our community.
We may also use aggregated, anonymised data for reporting and insights.
Marketing Communications
If you opt in, we may send you marketing messages via email or other channels. You can opt out at any time by:
Clicking “unsubscribe” in any email we send.
Contacting us at hello@movementmusic.com.au.
Sharing Your Information
We may share your data with trusted third parties, including:
Payment providers for processing transactions.
IT and hosting providers for website and account services.
Social media platforms for communications or advertising.
Market research and analytics providers.
Professional advisers, auditors, and legal authorities if required.
We may also share data to comply with legal obligations, protect our rights, or prevent fraud.
Protecting Your Data
We take security seriously:
Our site uses HTTPS for encrypted communication.
Third parties we share data with are required to have security measures in place.
Some data may be processed outside Australia; safeguards are applied to protect it.
Data Retention
We keep personal data only as long as necessary to provide services or meet legal obligations. After that, data is deleted or anonymised.
Your Rights
You have the right to:
Opt out of marketing.
Access, correct, or delete your personal data.
Restrict processing or withdraw consent.
Request data portability in certain circumstances.
To exercise your rights, contact us at hello@movementmusic.com.au.
Cookies
We use cookies to enhance your experience, analyze site usage, and display relevant content.
Strictly necessary cookies – required for website functionality.
Performance cookies – help improve navigation and tasks.
Functionality cookies – remember preferences and login status.
Advertising & analytics cookies – measure marketing effectiveness and show relevant ads.
You can manage or disable cookies in your browser, but some functionality may be affected.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the “Last Updated” date.
Last Updated: 29 September 2025